Thank you for shopping with us. Please read our shipping policy carefully.
Shipping Policy — US + International (Hybrid)
ValueX Store is based in the United States, and most orders are processed and fulfilled through our partner warehouses located in the US, EU, and other international regions, depending on product availability and destination.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Processing time does not include weekends or holidays.
Shipping Within the United States
Estimated delivery time: 5–12 business days, depending on product type and location.
Some items may ship from partner warehouses outside the US. In such cases, delivery times may be slightly longer.
International Shipping (Including EU)
We offer international shipping to select countries. Delivery times may vary by region and customs processing.
Estimated delivery time: 7–21 business days.
Customers are responsible for any customs duties, VAT, or import taxes charged by the destination country. These fees are not included in the product price or shipping cost.
Order Tracking
Once an order is shipped, a tracking number will be provided when available. In some cases, tracking updates may take several days to appear.
Incorrect Address or Delivery Failure
Please ensure your shipping address is accurate at checkout. We are not responsible for deliveries delayed or lost due to incorrect or incomplete address details.
Pre-Order & Multi-Item Shipments
Items in the same order may be shipped separately to ensure faster delivery.
If an item is on back-order, we will notify you by email.
Shipping Delays
Delivery times are estimates only. We are not liable for delays caused by:
- carrier issues
- customs processing
- weather or logistics disruptions
Questions About Your Order
If you have not received your package within the estimated delivery window, please contact us through the Contact Us page with your order number.or orders delivered to incorrectly provided addresses.
Delayed or Lost Orders
If your order does not arrive within the estimated time, please contact us at info@tvaluexstore.com